Custom Action
Custom Actions let you extend your AI agent’s capabilities by running custom code or integrating with other platforms. They’re ideal for handling unique scenarios or backend processes such as processing payments, answering specialized queries, or fetching data from external sources.
- Advanced use cases requiring custom code
- Integrations with third-party tools (e.g., databases, payment systems)
- Workflows that can’t be covered with standard actions
Slack Action
With Slack Actions, your AI agent can send messages to Slack channels or direct messages. This is perfect for automating notifications and keeping teams aligned during conversations. Example: If a user mentions a relevant topic, the agent automatically sends a Slack message to your chosen channel to notify the team. Best For:- Team collaboration (e.g., sending lead or support updates to Slack)
- Automated internal communication
- Real-time alerts for support or sales
Calendly Action
This action connects your AI agent with Calendly to display available time slots and let users book appointments directly in the chat. Example: A user asks, “When can I book a call?” The agent retrieves your Calendly/Cal.com schedule and allows them to book instantly. Best For:- Appointment scheduling and calendar syncing
- Service providers offering consultations or meetings
- Businesses with ongoing scheduling needs
Collect Leads Action
This action enables the AI agent to capture user details such as name, email, or phone number and automatically store them as leads on your dashboard. Example: After a product inquiry, the AI agent prompts the user to fill out their details, saving them as a new lead. Best For:- Sales and marketing lead generation
- E-commerce businesses capturing customer data
- Automating and streamlining lead nurturing