​
1. Theme Generator

In the Theme Generator section, you can set a Primary Color and Background Color for your bot’s theme. This feature allows you to create a harmonious and well-contrasted color scheme for a visually appealing interface. Note that this will override individual color customizations to ensure consistency across your bot’s design.

​
2. Header Customization

The Header section lets you customize the header of your chatbot. Here’s what you can adjust:

  • Title: Modify the display title of the bot (e.g., “AI Chatbot”).

  • Status Indicator: Show whether the bot is online.

  • Header Color: Choose a color for the header.

  • Shadow Effect: Enable or disable a shadow under the header.

  • Reset Button: Allow users to reset the chat.

  • Remove ChatNode Branding: Toggle to remove ChatNode’s branding from the chat header.

​
3. Chat Bubbles

Under Chat Bubbles, you can style the bot and user message bubbles. Customizations include:

  • Greeting: Set an initial greeting message.

  • Bubble Colors: Customize background and text colors for both the bot and user message bubbles.

  • Feedback Option: Enable a feedback feature so users can rate responses.

  • Sound Effect: Activate sound effects for each message received or sent.

  • Avatar: Add a personalized avatar for your bot for a more engaging user experience.

​
4. Chat Input

The Chat Input section allows you to customize the text input area where users type their messages:

  • Text: Modify the placeholder text (e.g., “Type your message”).

  • Background and Border: Adjust the background color and border of the input box.

  • Send Button: Enable or disable the send button and set its background color.

​
5. Suggested Questions

In Suggested Questions, you can create quick prompts that users can click on to start a conversation. This can guide users and improve engagement by suggesting common questions or topics.

​
6. User Info Collection

The User Info section provides options to collect user details before they start chatting:

  • Collect Name, Email, Phone: Enable fields to gather user information like name, email, and phone number.

  • Submit Button Text: Customize the text of the submit button (e.g., “Start Chatting”).

​
7. Privacy Policy / GDPR

The Privacy Policy / GDPR section helps you comply with privacy laws by adding a checkbox for users to agree to your terms and conditions. You can customize the message to say something like, “I agree with the terms and conditions.”

​
8. Popup Button

The Popup Button settings allow you to configure how users access the chat widget on your website:

  • Open Chat by Default: Decide if the chat opens automatically.

  • Position: Position the button on the right side of the screen when enabled, or on the left side when disabled.

  • Button Background and Icon: Customize the background and icon for the popup button.

​
9. Popup Message

The Popup Message section lets you set an initial message that appears when the chat button is hovered over, prompting users to engage (e.g., “Need help?”).

​
Saving Your Customizations

Once you’ve configured each setting to your preference, don’t forget to click Save to apply all changes.

These customization options allow for extensive control over the look and feel of the chatbot interface, enabling users to align it with their branding or personal preferences.